All requests are added to your dedicated Notion board. You can send them directly via email or drop them into the board - whichever is easier. We confirm every request within 1 business day with an ETA and deliver items in sequence.

Unlimited means you can add as many requests as you like, with no caps on design, web, CGI, or motion. We work through them one by one, as fast as possible with priorty.

Most smaller tasks are completed within a few business days. Larger requests like a new landing page, CGI scene, or motion sequence take longer, but you’ll always have a clear ETA.

There’s no long-term lock-in. Retainers are billed monthly in advance, and you can cancel anytime before the next billing cycle. This gives you full flexibility while ensuring your support continues seamlessly month to month.

Retainers are billed monthly in advance via invoice or via Direct Debit.

Yes. Our retainers are designed to be flexible. If you don’t see a plan that fits exactly, we’ll shape one around your priorities - whether that’s more web updates, more CGI output, or a balanced mix. The goal is to create a package that matches both your needs and your budget.